Handbook

Maintenance Services

FNB Financial Center offers a web-based Service Portal for all non-emergency, general maintenance requests. Some examples of a service request are too hot/cold, lights out, access cards, after-hours HVAC, etc.

Submitting a request online is easy and convenient:

Access the Service Portal anytime, anywhere on your desktop or mobile device.

  • Track your past and present requests
  • Receive automatic status updates via email
  • To access the Service Portal, please contact the Property Manager to have your account set up.

Non-emergency service requests submitted after 4:00 p.m. may not be addressed until the following business day. Emergency requests should be directed to the management office.

The following maintenance services are provided at no additional cost:

  • Thermostat adjustments
  • Building standard lighting repairs in common areas
  • Maintenance and repair of the building's mechanical system
  • Repair of all building standard fixtures

Tenants are responsible for the maintenance/repair of equipment within their suite that is not considered building standard. Examples of non-standard equipment include supplemental heating and air conditioning units, plumbing, appliances, special lighting fixtures, etc. Please refer to your lease for additional non-standard services and equipment.  The building management team is available to complete repairs to the tenant spaces for an additional charge.